Refund Policy
Last updated: January 13, 2026
Our Commitment to You
At Nook, we want you to be completely satisfied with your subscription. We believe in our product and stand behind it with a straightforward, no-questions-asked refund policy.
30-Day Money-Back Guarantee
If you're not satisfied with your Nook subscription for any reason, you can request a full refund within 30 days of your purchase. No questions asked.
What this means:
- Full refund of your subscription payment
- No explanation required
- Processed within 5-10 business days
- Refund issued to your original payment method
Free Trial
We offer a 7-day free trial so you can explore Nook before upgrading. With the free trial:
- Full access to all features for 7 days
- Unlimited articles, books, and PDFs
- No credit card required to start
- Upgrade anytime to continue after trial ends
How to Request a Refund
Requesting a refund is simple. Just send us an email and we'll take care of the rest.
Please include the email address associated with your Nook account so we can process your refund quickly.
After a Refund
Once your refund is processed:
- Your subscription will be cancelled
- You'll retain access to your free tier features
- Your reading data and preferences will be preserved
- You can resubscribe anytime in the future
Questions?
If you have any questions about our refund policy, don't hesitate to reach out. We're here to help.
Contact Us
Email: support@getnook.net